Warranty Information

  • Flooring
  • Wallplanks

Woodland Treasures

Residential

Our Woodland Treasures lifetime residential warranty for engineered wood flooring guarantees the finish will not wear through in normal residential conditions with proper maintenance and flooring will be free from manufacturing defects for as long as you own your home. We also guarantee your Woodland Treasures floor will not gap between boards after installation as long as proper humidity is maintained. To read our full residential warranty policy click the button below.

Commercial

Our Woodland Treasures light commercial limited warranty is good for 5 years. Our guarantee is the finish will not wear through in light commercial conditions with proper maintenance and flooring will be free from manufacturing defects for the duration of our warranty terms.

Choice

Residential

Our Choice lifetime residential warranty for engineered wood flooring guarantees the finish will not wear through in normal residential conditions with proper maintenance and flooring will be free from manufacturing defects for as long as you own your home. We also guarantee your Choice floor will not gap between boards after installation as long as proper humidity is maintained. To read our full residential warranty policy click the button below.

Commercial

Our Choice Collection light commercial limited warranty is good for 5 years. Our guarantee is the finish will not wear through in light commercial conditions with proper maintenance and flooring will be free from manufacturing defects for the duration of our warranty terms.

Freedom

Residential

Our Freedom Collection lifetime residential warranty for engineered wood flooring guarantees the finish will not wear through in normal residential conditions with proper maintenance and flooring will be free from manufacturing defects for as long as you own your home. We also guarantee your Freedom floor will not gap between boards after installation as long as proper humidity is maintained. To read our full residential warranty policy click the button below.

Commercial

Our Freedom Collection light commercial limited warranty is good for 5 years. Our guarantee is the finish will not wear through in light commercial conditions with proper maintenance and flooring will be free from manufacturing defects for the duration of our warranty terms.

Vineyard Napa

Residential

Our Vineyard Napa lifetime residential warranty for tongue and groove engineered wood flooring guarantees the finish will not wear through in normal residential conditions with proper maintenance and flooring will be free from manufacturing defects for as long as you own your home. To read our full residential warranty policy click the button below.

Commercial

Our Vineyard Napa light commercial limited warranty is good for 10 years. Our guarantee is the finish will not wear through in light commercial conditions with proper maintenance and flooring will be free from manufacturing defects for the duration of our warranty terms.

Vineyard Sonoma

Residential

Our Vineyard Sonoma lifetime residential warranty for tongue and groove engineered wood flooring guarantees the finish will not wear through in normal residential conditions with proper maintenance and flooring will be free from manufacturing defects for as long as you own your home. To read our full residential warranty policy click the button below.

Commercial

Our Vineyard Sonoma light commercial limited warranty is good for 10 years. Our guarantee is the finish will not wear through in light commercial conditions with proper maintenance and flooring will be free from manufacturing defects for the duration of our warranty terms.

Northern Exotics

Residential

Our Northern Exotics lifetime residential warranty for engineered wood flooring guarantees the finish will not wear through in normal residential conditions with proper maintenance and flooring will be free from manufacturing defects for as long as you own your home. We also guarantee your Northern Exotics floor will not gap between boards after installation as long as proper humidity is maintained. To read our full residential warranty policy click the button below.

Commercial

Our Northern Exotics light commercial limited warranty is good for 5 years. Our guarantee is the finish will not wear through in light commercial conditions with proper maintenance and flooring will be free from manufacturing defects for the duration of our warranty terms.

Click and Tap

Residential

Our Click and Tap Collection lifetime residential warranty for engineered wood flooring guarantees the finish will not wear through in normal residential conditions with proper maintenance and flooring will be free from manufacturing defects for as long as you own your home. We also guarantee your Click and Tap floor will not gap between boards after installation as long as proper humidity is maintained. To read our full residential warranty policy click the button below.

Commercial

Our Click and Tap light commercial limited warranty is good for 5 years. Our guarantee is the finish will not wear through in light commercial conditions with proper maintenance and flooring will be free from manufacturing defects for the duration of our warranty terms.

All Wallplank Collections

Residential

Wallplanks will be free from manufacturing defects for a period of 25 years from the date of original purchase. Manufacturing defects are improper milling, delaminating, or assembly.
Only purchases made through wallplanks.com and authorized dealers are covered under this warranty.

Commercial

Wallplanks will be free from manufacturing defects for a period of 7 years from the date of original purchase. Manufacturing defects are improper milling, delaminating, or assembly.
Only purchases made through wallplanks.com and authorized dealers are covered under this warranty.

Smoke & Flame Rating

Our Wallplanks are rated Class C for surface burning characteristics of building materials. This means the flame spread index tested at 200 and smoke developed index tested at 150.  Click here to view our Smoke and Flame Rating Certificate.

Class A Wallplanks

Yes we do offer Class A fire rated Wallplanks for surface burning characteristics of building materials. Class A certified products have been tested and proven to hold up longer against flame spread. Cost is an additional $3.00/SF. Minimum order quantity is 10 cartons (200 SF). Estimated lead time is 3-6 weeks. (The three week lead time is based on From The Forest available stock. For large installations that exceed standard stock levels, assume 6-8 weeks). Please inquire with an expert to place this order.  Click here for our procedure for Class A Fire Rating.

Carb Compliance

We hold a Certificate of EPA TSCA Title VI and CARB Compliance. This means HPVA recognizes the following mill's production as certified to meet all requirements established in EPA TSCA Title VI 40 CFR Part 770 Formaldehyde Emissions Standards for Composite Wood Products and Section 93120.2, title 17, California Code of Regulations, Final Regulation Order, Airbone Toxic Control Measure to Reduce Formaldehyde Emissions from Composite Wood Products (ATCM). The following products, as defined by the facilities' Quality Control Manual, may now carry the CARB TPC-8 label. This facility has demonstrated conformance and commitment to the quality control procedures and testing requirements necessary to ensure production meets the CARB and TSCA Title VI requirements for the following hardwood plywood products. View our CARB Compliance Certificate here.

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