60 Days to Change Your Mind
It's important to us that you're happy with your From The Forest purchase, and we will back that up with our return policy. If you're not totally satisfied with your purchase you can return it within sixty (60) days, with the exception of our From The Forest sample orders, limited edition, clearance items, and moldings. While we hope it doesn't come to this, we'll make it as painless as possible by providing pre-paid UPS return labels (if applicable) or arranging a return BOL and issuing a refund by the same method as your original payment. Refunds that are issued will be for the returned material less the return shipping costs and a 10% restocking fee.
Products must be returned with proof of purchase in new and unused condition, and if possible, the original packaging. Unless faulty, we may refuse the return or offer an exchange credit only if the return criteria is not fully met.